My Account

Customer Service

1. My Account
   Online Customer Portal
2. Beware of Payment Scams
3. Billing
   1. Charges & Fees (PDF)
   2. Financial Assistance
      1. Financial Assistance-Overview
      2. Financial Assistance: Project EASE
      3. Financial Assistance: EAP
      4. Medical Discount Program
      5. Third-Party Notification
      6. LIHEAP
   3. Payment Options
      1. New Account Management Tools
      2. Pay Online
      3. Balanced Payment Program
      4. Paperless Billing
      5. Pay by Mail
      6. Pay by Phone
      7. Pay in Person
      8. Pay Through Your Bank
   4. Rate Information
      1. TOU: Time-of Use Rate for EV Owners
      2. Alameda Municipal Power Rates
      3. How to Control Costs
      4. Rate Comparisons
      5. FY 2026 Rate Summary
      6. Rate FAQs
      7. Residential Rate Tiers
      8. Your Electric Dollar
   5. Understanding Your Bill
4. Contact Us
5. Flex Alerts
6. Outages
7. Public Safety Power Shutoffs
8. Smart Meters
9. Start / Stop Service
10. Working with Alameda Municipal Power
    1. AMP's Transformer Art Wrap Program
       1. Overview
       2. Artwork Specifications
       3. Installation Process
       4. How to Apply
    2. Call Before You Dig - 811
    3. Electric Service Planning
    4. Materials & Installation Criteria
    5. Owner / Property Manager
    6. Rules & Regulations
    7. Safe Digging Resources for Contractors
    8. Safety First
       1. Balloons & Kites
       2. Circuit Breakers (PDF)
       3. Extension Cords
       4. Portable Generators
       5. Space Heaters
    9. Surplus Property-AMP
    10. Undergrounding
        1. Frequently Asked Questions
        2. Funding
        3. Map of Proposed Areas
    11. Tree Trimming
    12. Bid Opportunities

Customer Programs

1. Residential
   1. About Heat Pump Water Heaters
   2. Do-It-Yourself Home Energy Audit
   3. Financial Assistance
   4. Kill a Watt Monitor Program
   5. Rebates and Incentives 
   6. Smart Meters
   7. Electrification Guide and Estimator Tool
   8. Electrify My Home
2. Business / Nonresidential
   1. Alameda Municipal Power Rates
   2. Business & Commercial Rebates and Incentives
   3. EV Rebates and Incentives
   4. Switch to Electric
   5. Resources
   6. Building Electrification Technical Assistance
   7. Electric Vehicle Charging Technical Assistance Program
   8. Tools for Restaurants
   9. Contact Us

Community

1. Sustainability
   1. Clean Energy in 2020
   2. Electric Vehicles
   3. Solar
      1. Interconnection Process
      2. Solar at AMP
      3. Solar Compensation & Billing
2. Power Content Label
3. Power Up for Learning
4. Community Sponsorship
5. Power Box Art Gallery
   1. Alameda Living
   2. Conserve Water
   3. I Want to Ride My Bicycle
   4. Plants Grow
   5. Recycle-Repurpose-Reuse
   6. Rooftop Garden
   7. Strawberry Green
   8. What's Old Is New
   9. Wild Trio
   10. Winds of Change
6. Webinars
7. Mylar Balloon Safety
8. Careers at AMP