Contact Us

Location & Hours

Service Center & Lobby - Currently Closed

Due to concerns about COVID-19, AMP has closed its Service Center at 2000 Grand Street to the public. Our customer service team is available by phone (510-748-3900) Mondays-Friday, 8 a.m. to 5 p.m.

Bill drop box in parking lot available 24/7.

Email

Phone Availability

  • To report an outage or electrical emergency: 510-748-3900
    • Available 24/7
  • Customer Service Representatives: 510-748-3900
    • Mondays-Fridays, 8 a.m. to 5 p.m.
  • Automated Phone Service for Payments or Account Information: 510-748-3900
    • Available 24/7

Other Important Phone Numbers

  • Electric Service: 510-748-3900
  • Fax Number: 510-748-3975
  • Hearing Impaired: 510-522-7538
  • Report Streetlight Outage: 510-747-7930 (Public Works Department)