Location & Hours
AMP's lobby is open Monday - Thursday
- Monday, Tuesday, Thursday 8:30 a.m. to 5:00 p.m.
- Wednesday 9:30 a.m. to 5:00 p.m.
Please contact AMP's customer service team at (510) 748-3900.
Additional Payment Options
In addition to paying at the lobby, customers can pay in a variety of ways including:
- Via drop box at the Service Center parking lot at 2000 Grand Street
- Online at https://myamp.alamedamp.com
- By phone at (510) 748-3900
- In person at Mail Boxes Plus. 2532 Santa Clara Avenue, Alameda, CA 94501. Cash or checks accepted for current payments only.
- To report an outage or electrical emergency: 510-748-3900
- Customer Service Representatives: 510-748-3900
- Mondays-Fridays, 8 a.m. to 5 p.m.
- Automated Phone Service for Payments or Account Information: 510-748-3900
Other Important Phone Numbers
- Electric Service: 510-748-3900
- Fax Number: 510-748-3975
- Hearing Impaired: 510-522-7538
- Report Streetlight Outage: 510-747-7930 (Public Works Department)