Contact Us

In Person:

Located at the AMP Service Center at 2000 Grand Street, Alameda

AMP Lobby 

  • Open Monday, Tuesday, Thursday 9:00am to 1:00pm
  • Open Wednesday 10:00am to 1:00pm
  • Closed Friday

Consultations

Please contact AMP's customer service team at (510) 748-3900


By Email:


Phone Availability:

  • To report an outage or electrical emergency: (510) 748-3900
    • Available 24/7
  • Customer Service Representatives: (510) 748-3900
    • Monday, Tuesday, Thursday, Friday - 8:30am to 5:00pm
    • Wednesday - 10:00am to 5:00pm
  • Automated Phone Service for Payments or Account Information: (510) 748-3900
    • Available 24/7

Other Important Phone Numbers:

  • Electric Service: (510) 748-3900
  • Fax Number: (510) 748-3975
  • Hearing Impaired: (510) 522-7538
  • Report Streetlight Outage: (510) 747-7930 (Public Works Department)


Bill Payment Options and Customer Account Access

Payment Options

  • In-person at the AMP lobby 
  • Via drop box at the AMP Service Center parking lot 
  • Online at https://myamp.alamedamp.com (opens in new tab)
  • Using the myAMP mobile app
  • By phone at (510) 748-3900
  • In-person at Mail Boxes Plus, located at 2532 Santa Clara Avenue, Alameda, CA 94501. Cash or checks are accepted for current payments only at this location.

Account Access


Privacy Policy

For more information on how your data will be handled please visit www.alamedamp.com/124/Privacy-Policy (opens in new tab)