Contact Us

Location & Hours

AMP Lobby

AMP's lobby is open Monday - Thursday, 10:00am to 5:00pm

Closed Friday

Consultations

Please contact AMP's customer service team at (510) 748-3900

Additional Payment Options

In addition to paying at the lobby, customers can pay in a variety of ways including:

  • Via drop box at the Service Center parking lot at 2000 Grand Street
  • Online at https://myamp.alamedamp.com
  • By phone at (510) 748-3900
  • In person at Mail Boxes Plus. 2532 Santa Clara Avenue, Alameda, CA 94501. Cash or checks accepted for current payments only. 

Email

Phone Availability

  • To report an outage or electrical emergency: (510) 748-3900
    • Available 24/7
  • Customer Service Representatives: (510) 748-3900
    • Monday - Friday, 8:30am to 5:00pm
    • Wednesday 9:30am to 5:00pm
  • Automated Phone Service for Payments or Account Information: (510) 748-3900
    • Available 24/7

Other Important Phone Numbers

  • Electric Service: (510) 748-3900
  • Fax Number: (510) 748-3975
  • Hearing Impaired: (510) 522-7538
  • Report Streetlight Outage: (510) 747-7930 (Public Works Department)