Location & Hours
AMP Lobby
AMP's lobby is open Monday - Thursday, 10:00am to 5:00pm
Closed Friday
Consultations
Please contact AMP's customer service team at (510) 748-3900
Additional Payment Options
In addition to paying at the lobby, customers can pay in a variety of ways including:
- Via drop box at the Service Center parking lot at 2000 Grand Street
- Online at https://myamp.alamedamp.com
- By phone at (510) 748-3900
- In person at Mail Boxes Plus. 2532 Santa Clara Avenue, Alameda, CA 94501. Cash or checks accepted for current payments only.
Email
Phone Availability
- To report an outage or electrical emergency: (510) 748-3900
- Customer Service Representatives: (510) 748-3900
- Monday - Friday, 8:30am to 5:00pm
- Wednesday 9:30am to 5:00pm
- Automated Phone Service for Payments or Account Information: (510) 748-3900
Other Important Phone Numbers
- Electric Service: (510) 748-3900
- Fax Number: (510) 748-3975
- Hearing Impaired: (510) 522-7538
- Report Streetlight Outage: (510) 747-7930 (Public Works Department)