Contact Us

Location & Hours

AMP Lobby

AMP's lobby is open Monday - Thursday, 10:00am to 5:00pm

Closed Friday

Consultations

Please contact AMP's customer service team at (510) 748-3900

Additional Payment Options

In addition to paying at the lobby, customers can pay in a variety of ways including:

• Via drop box at the Service Center parking lot at 2000 Grand Street
• Online at https://myamp.alamedamp.com
• By phone at (510) 748-3900
• In person at Mail Boxes Plus. 2532 Santa Clara Avenue, Alameda, CA 94501. Cash or checks accepted for current payments only. 

Email

• Customer Service
• Electrification/Rebates
• Media and Public Relations
• Public Utilities Board

Phone Availability

• To report an outage or electrical emergency: (510) 748-3900
  • Available 24/7
• Customer Service Representatives: (510) 748-3900
  • Monday - Friday, 8:30am to 5:00pm
  • Wednesday 9:30am to 5:00pm
• Automated Phone Service for Payments or Account Information: (510) 748-3900
  • Available 24/7

Other Important Phone Numbers

• Electric Service: (510) 748-3900
• Fax Number: (510) 748-3975
• Hearing Impaired: (510) 522-7538
• Report Streetlight Outage: (510) 747-7930 (Public Works Department)