Location & Hours
Service Center & Lobby - Currently Closed
Due to concerns about COVID-19, AMP has closed its Service Center at 2000 Grand Street to the public. Our customer service team is available by phone (510-748-3900) Mondays-Friday, 8 a.m. to 5 p.m.
Bill drop box in parking lot available 24/7.
Email
Phone Availability
- To report an outage or electrical emergency: 510-748-3900
- Customer Service Representatives: 510-748-3900
- Mondays-Fridays, 8 a.m. to 5 p.m.
- Automated Phone Service for Payments or Account Information: 510-748-3900
Other Important Phone Numbers
- Electric Service: 510-748-3900
- Fax Number: 510-748-3975
- Hearing Impaired: 510-522-7538
- Report Streetlight Outage: 510-747-7930 (Public Works Department)
