FAQs • Alameda Municipal Power, CA • CivicEngage

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Additional questions about AMP’s smart meters?: If you need more information on smart meters and the Energy inView Program, please call our customer service representatives at 510-748-3900.

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Smart Meters Miscellaneous

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1. Will there be new website features?: Alameda Municipal Power (AMP) is developing new account-management tools that will allow customers to pay their electric bill from any device, anywhere, and anytime. Plus, they will have the option to track their energy use for every hour of the day.

2. How will Alameda Municipal Power (AMP) present smart meter readings?: We're capturing energy usage in 15-minute intervals. Once we launch our new web portal in the coming months, residential customers will be able to log in to see their usage in 1-hour increments and commercial customers will be able to view it in 15-minute intervals.

3. Additional questions about AMP’s smart meters?: If you need more information on smart meters and the Energy inView Program, please call our customer service representatives at 510-748-3900.