How do I submit my application and supporting documents?

Applications are accepted at Alameda Municipal Power's (AMP) Service Center from 8:30 a.m. until 3 p.m. on Mondays, Tuesdays, Thursday and Fridays. On Wednesdays, applications are accepted from 9:30 a.m. until 3 p.m. We recommend that you call our customer service agent at 510-748-3900 to prequalify over the phone before bringing your application to our office.

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1. How do I submit my application and supporting documents?
2. Will my income documents be returned to me?
3. Where can I get the benefit/award letter?
4. How current do my incomes/sources of money documents need to be?
5. How long will it take for my application to be processed?