Will my income documents be returned to me?

We're not able to return your original documents, so please submit copies of any income/sources of money/benefit documentation with your application.

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1. Will my income documents be returned to me?
2. Where can I get the benefit/award letter?
3. How current do my incomes/sources of money documents need to be?
4. How long will it take for my application to be processed?
5. How long will I receive the discounted rate?
6. What should I do if I no longer qualify for the discount?