I paid my bill - why was my power disconnected?

Depending on how you made your payment, it may not have posted in our system on time. If your account is in danger of being disconnected, payment by phone with a representative or in person are the best options to avoid the inconvenience and additional fees that come with disconnection of service.

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1. What are the costs?
2. Will I be warned that my service will be disconnected?
3. I paid my bill - why was my power disconnected?
4. Why does my service remain off even though I have paid my bill?