FOR IMMEDIATE RELEASE
December 6, 2019
Alameda Municipal Power is warning customers of a phone scam. AMP has received reports that scammers are demanding immediate payment from customers and saying that electric accounts will be disconnected.
Customers are reporting that scammers have told them to pay their bill at CVS. In addition, the scammers are spoofing caller ID information to make it appear that their calls are from AMP.
If you get a call demanding immediate payment on your account, be suspicious. AMP will never ask for credit card or debit card numbers and only provides automated courtesy calls to accounts that are already delinquent. If you have any doubts, don’t give out any information.
If you suspect you have become a victim of this scam, AMP recommends that you immediately call the Alameda Police Department to file a report. The police can be reached at 510-337-8340.
For more information...
Alameda Municipal Power (AMP) is a department of the city of Alameda that has served residents and businesses for 132 years. AMP provides power to more than 34,000 customers at rates that average 17 percent below neighboring communities.
Contact: Kathleen Haley
Alameda Municipal Power