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February 14, 2014
AMP Warns Customers of New Phone Scam Today
Alameda Municipal Power (AMP) has received several complaints from residential customers that someone impersonating a utility representative has called their homes. The caller claims the customer’s account is past due and will be disconnected shortly. The calls appear to be coming from a cell phone number in Hayward, California. AMP has notified the police and they are investigating.
If you get a call demanding immediate payment on your account, be suspicious. AMP will never ask for credit card or debit card numbers and only provides courtesy calls to accounts that are already delinquent. If you have any doubts, don’t give out any information. Please hang up and call AMP Customer Service Representatives at 748-3900 or the Alameda Police Department.
If you suspect you have become a victim of this scam, AMP recommends that you immediately call your credit card company to cancel your card and call the Alameda Police Department.