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July 13, 2015

AMP Warns Customers of Door-to-Door Scam

ALAMEDA, Calif. – Alameda Municipal Power (AMP) is warning customers today that someone impersonating a utility representative may be going door to door in an attempt to collect on electric bills.

If you receive a visit from anyone demanding immediate payment on your account, be suspicious. AMP only provides automated courtesy calls to accounts that are already delinquent and never collects payments by going door to door. If you have any doubts, don’t give out any information and call AMP customer service representatives at 748-3900.

If you suspect you have become a victim of this scam, AMP recommends that you immediately call the Alameda Police Department to file a report. Alameda Police can be reached at 337-8340.

  • AMP employees always carry photo identification cards. If the ID is not visible and you don’t see any other AMP logo, ask the individual to show you their badge.

  • All AMP vehicles are marked with the AMP name and logo. If you are approached by someone claiming to be from AMP, check to see if their vehicle is clearly marked and/or ask for ID.

  • Verification is easy. If you have any doubts or concerns that a visitor or caller represents AMP, call AMP at 748-3900 to check on the individual and their task.

  • Never provide unsolicited callers or visitors with credit card numbers or any other information that may compromise your financial security.


Janice Adam
Alameda Municipal Power 
Office Phone: 510-814-6423