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Payment Options for Everyone

Alameda Municipal Power has many convenient options for paying your bill. Please note that processing times vary. If your account is past due or in danger of disconnection, your safest option is to PAY IN PERSON.

Our New eBill Service!

Save paper; save time!

eBill Notification Is Here!

Get Rid of the Paper!

You asked for it, and we heard you. You now can go totally paperless and manage your account with us online. eBill is here.

When you sign up for eBill, we will send an email to you each month letting you know your bill is ready for your review and payment. Then, simply log on to the AMP eCare system, and your statement will be there, with all of the information you need and none of the paper you don't want.  Please note, our new eBill feature is part of our larger eCare system, which ensures that our services are available to you when you want them, while saving resources, time, and helping to keep electric rates low.

To take advantage of AMP's new eBill service, you first need to be an AMP eCare customer.  Once you are enrolled in eCare, and we have provided a password to you, you then can sign up for eBill notification with the simple click of a button.  

EASY PAY - The Automatic Bill Payment Plan

With Easy Pay, your payments are automatically withdrawn from your bank or financial institution.   You will save the environment, time and money.  This convenient and secure service is absolutely free.

Here’s how:

Mail completed form and a voided check to:

Alameda Municipal Power
2000 Grand St.
Alameda Ca 94501

Payments will be deducted from your bank account on the due date shown on your bill.

Easy Pay Application

Pay Online

Pay your bill securely, using a credit card (Visa or Mastercard) or check, using our own online system, 24 hours a day, 7 days a week.

To sign up you will need to provide the following information:

  • AMP account number
  • meter number (can be found on your bill)
  • mailing address
  • zip code
  • name (as it appears on the bill)
  • email address (where we can send your temporary password)
Log in or sign up now!

Paying Online through your Financial Institution

Many banks and other financial institutions offer an online bill payment service. Instead of writing checks and buying stamps, you can pay virtually anyone, anytime, anywhere. Procedures and processing times vary so contact your bank for details.  Depending on the financial institution, processing can take as long as 10 days. Please call Customer Service at the number below for more information.


Pay by Phone
Pay your bill over the phone using a check or credit/debit card (Visa or Mastercard only).  Payments may take up to 2 business days to post to your account.  Our free automated service is available 24/7.  Please call 510-748-3900.
Pay in Person
AMP Offices

Our offices are open from 9:00am to 5:00pm weekdays, and are located at:
  2000 Grand Ave, Alameda (map and directions)

We accept Visa, Mastercard, money order, cash, ATM cards or checks. (Checks are subject to verification). Payments received after 3:00 p.m. will be processed on the following business day.

Night drop payment

We also have a drop box for after hours payments. It is strongly recommended that you do NOT use the night drop for payments that are past due, as processing can take up to 2 business days.

Pay Stations in Alameda
  • Mail Boxes Plus
    2532 Santa Clara Ave
    Alameda, CA 94501
    (510) 864 1270
  • The UPS Store
    875 Island Dr
    Alameda, CA 94501
    (510) 522-1234

Please bring your entire bill. Payments received may take from 3-5 business days to process.
Pay Stations cannot be used for disconnected or delinquent accounts. Cashiers at these locations do not have access to customer account information.

Pay by Mail

Pay your bill the traditional way - by mail.

Our mailing address is:

Alameda Municipal Power
P O Box 4015
Alameda, CA 94501-0415

 

 

For more information call (510) 748-3900 or email custserv@alamedamp.com
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