At Your Service - 24/7

Service Around the Clock
Online or On the Phone

We know your time is valuable and that sometimes you would like to access your account information when it is convenient for you. Our new “Interactive Voice Response” (IVR) system allows you to conduct business with us at any time – day or night – seven days a week – by telephone, with no waiting!

Let Our New System Help You:

• Obtain account and balance information
• Make SECURE payments by credit card
• Request program information and applications via fax

Call (510) 748-3900 - anytime, day or night!

Customer Service FAQ's (Frequently Asked Questions)

Do you know how and when to make a payment arrangement, or why your service may not come back on immediately after a disconnection for non-payment? Get the answers to these and other common questions about billing and service at AMP.

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