NEWS/Information

Alameda P&T Warns Internet Customers about "Phishing Expedition"

ALAMEDA, Calif., September 9, 2008 — Recently, some Alameda Power & Telecom AlamedaNET customers have received an email communication that, while appearing to come from Alameda Power & Telecom, is really a phishing expedition.

“Phishing” is a criminally fraudulent attempt to obtain sensitive information, such as usernames, passwords, and credit card details, by masquerading as a trustworthy entity.

In a recently reported case, the email asks the customer to confirm account information and provide their email password. This email is not valid and should not be responded to in any way. Alameda Power & Telecom never asks for any personal information or account passwords through email.

If a customer has responded to this email, they are urged to contact the Alameda Power & Telecom help desk at 1-888-207-0204 so their email password may be reset and so that Alameda Power & Telecom can assist in taking any other precautions needed to keep customer account information safe.

Besides Alameda Power & Telecom, the names of Internet giants such as PayPal, eBay, YouTube, and many major banks and financial institutions have been used to lure the unsuspecting.

More on Phishing

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ONLINE SCAM MESSAGE

Date: September 9, 2008 2:27:04 PM PDT
Subject: E-mail Upgrade Request!!!
Reply-To: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Dear email Account user,
This message is from the Alameda Technical Support Team . We are currently upgrading our data base and e-mail account center. We are presently deactivating all unused accounts. This is intended to create more space for new accounts. To prevent your account from been terminated you are advised to update your account. Below are the details needed to update your account.

Email: Username:
EMAIL: Password: Date of Birth:

Warning!!! Failure to update your account Within three days of receiving this warning will result to termination of your account.

We are very sorry for the inconveniences and Thanks for your co-operation and understanding.